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Main Index
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Welcome to the Focusrite Answerbase!
Here you can search articles created by our
Support Team for the information you are looking for by selecting your
product from the list on the left-hand side of the page or by using the
search box above. If you come across any terms you are unfamiliar with
then you can look them up in our
glossary.
If you do not find the information you are after then please contact your local
Focusrite distributor for your country. If you live in the UK, you can also contact us directly on:
Tel: +44 1494 462246
Fax: +44 1494 459920
Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.
**** Due to external technical difficulties as a result of our recent move, we have been experiencing
problems with our email support system for the past 2 weeks. If you have recently sent us email and have not received a response, please resend the support request.
Please accept our apologies for any delays in correspondence. Our support system is now fully functional and we will be able to offer email support as normal. ****
Most Popular Articles

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Novation Product User Manuals
Misplaced your user guide? Or simply curious as to the detailed functionality of a specific unit? Download the user guide for the product of your choice from the Novation website: Visit website If...
2005-11-22
Views: 11738
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Windows Error Code 10
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub...
2005-08-22
Views: 8836
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Are there any more templates to download?
More templates for the ReMOTE are available for download on our website. If you would also like additional or replacement
template labels, these can be ordered direct from novation by...
2005-10-10
Views: 7662
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Using the ReMOTE with Ableton Live
The template that comes with the ReMOTE for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the ReMOTE and make sure it is selected as the MIDI...
2005-11-22
Views: 6268
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How to set the X-Station up to work with Reason.
Follow these steps to set the X-Station up to work with Reason (version 3 or later):
1. Connect the X-Station to your computer, turn it on and launch Reason.
2. In Reason go to the 'Control...
2005-08-22
Views: 6088
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The Cubase Automap template has disappeared?
Originally there was a dedicated template for Cubase Automap. The latest ReMOTE SL installer (available from the ReMOTE SL downloads page) replaces this with the 'Automap Universal' template,...
2006-08-09
Views: 4752
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MIDI control of the X Station synth
The KS synth in the X Station can be remotely controled from the USB input (from a computer) or from its MIDI input. To select the synths MIDI source, put the unit in synth mode using the play...
2005-10-25
Views: 4562
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Do I need to install drivers to use the ReMOTE SL?
The ReMOTE SL is a class-compliant MIDI device so it does not require its own drivers. It can use the MIDI drivers built in to Mac OSX (10.2.4 or higher) and Windows XP, XP X64, Vista and Vista...
2006-02-03
Views: 4549
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Latest Articles

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How to control Ableton Live with the Nocturn?
Set the MIDI input and output ports for the Automap MIDI Client to ‘Automap MIDI’‚ in the Automap settings menu. If you will also be using the Automap MIDI Client to control hardware MIDI...
2008-05-14
Views: 711
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No MIDI messages from the Automap MIDI Client.
By default, the MIDI input and output port is set to Off. Make sure Automap MIDI is selected in the MIDI input and output port of the Automap Server. Also check that the appropriate midi channel is...
2008-05-14
Views: 393
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How to control Reason with the Nocturn?
As Automap Universal is not supported with Reason, you'll have to use the Automap MIDI client and learn each Reason parameters youself.
In the Automap Server, make sure Automap MIDI is selected...
2008-05-14
Views: 297
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No lights on the Nocturn when connected.
The LEDs on the Nocturn will only turn on when the Automap Server is launched. Quitting the Automap Server will cause the LEDs to turn off.
2008-05-13
Views: 254
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The preset change do not work with my Speed Dial.
The Speed Dial can be pushed in and rotated to select presets on the plug-in with Automap focus.The preset change feature is plug-in dependent. This will only work where a plug-in uses the host’s...
2008-05-13
Views: 281
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How to create zones on the Remote SL?
There are 2 ways to create zones with the SL. The first is to create zone globally, this means the zones applies to all the templates. First you'll need to press 'template' twice, then set Zones to...
2008-04-11
Views: 393
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Can I use the SL Compact to control Fruity Loops?
To set the ReMOTE SL Compact up to work with FL Studio 7, follow these steps:
1. Load the 'Image-Line - FL Studio.syx' template (attached to this article) into the ReMOTE SL by following the...
2008-03-27
Views: 616
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How to re-initialize the Bass Station Keyboard?
Download the attached .mid file. The ALL.mid will load everything. The BS1-7.mid load the 7 program individually and BSALL will load all 7 programs together.
To load these files onto the Bass...
2008-03-20
Views: 483
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