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Welcome to the Novation Answerbase!

Here you can search articles created by our Support Team for the information you are looking for by selecting your product from the list on the left-hand side of the page or by using the search box above. If you come across any terms you are unfamiliar with then you can look them up in our glossary. If you do not find the information you are after then please contact your local Novation distributor for your country. If you live in the UK, you can also contact us directly on:

Tel: +44 1494 462246
Fax: +44 1494 459920

Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.

Most Popular Articles

article Novation Product User Manuals
Misplaced your user guide? Or simply curious as to the detailed functionality of a specific unit? Download the user guide for the product of your choice from the Novation website: Visit website If...

2005-11-22    Views: 26759   
article How can I control the Logic plug-ins using Automap?
Logic 9.0.1 and later allows full control of Logic's native FX and instrument plugins through Automap with no setup required. For versions of Logic earlier than 9.0.1 see below: The Logic...

2007-03-08    Views: 20202   
article A-Station, K-Station, V-Station, X-Station, Xio and KS Series patch compatibility
Single programs from these Novation synths are compatible with each other as shown in the table below:

2005-11-22    Views: 17978   
article Are there any more templates to download?
More templates for the ReMOTE are available for download on our website. If you would also like additional or replacement template labels, these can be ordered direct from novation by contacting...

2005-10-10    Views: 16957   
article Do I need to install drivers to use the ReMOTE SL?
The ReMOTE SL is a class-compliant MIDI device so it does not require its own drivers. It can use the MIDI drivers built in to Mac OSX (10.2.4 or higher) and Windows XP, XP X64, Vista and Vista...

2006-02-03    Views: 16087   
article How to setup software control in Ableton Live 4, 5, 6, 7 and 8 with the X Station
The template that comes with the X Station for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the X Station and make sure it is selected as the...

2005-08-22    Views: 14774   
article Windows Error Code 10
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub...

2005-08-22    Views: 13594   
article Using the ReMOTE with Ableton Live
The template that comes with the ReMOTE for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the ReMOTE and make sure it is selected as the MIDI...

2005-11-22    Views: 13014   
article I can't use the Reason Automap template on my ReMOTE SL
Since control of Automap now happens via Automap, there is no need to use the Reason Automap template. If however, you would like to use the old method of controlling Reason through the Reason...

2006-12-08    Views: 12132   
article The ReMOTE SL is not working with template 39 (Logic Template)...
Follow these steps to ensure the ReMOTE SL is set up correctly with Logic: 1. Ensure that the file "ReMOTESL.bundle" is located in the following folder: HD/Library/Application Support/MIDI...

2007-02-22    Views: 12013   
article How to setup Traktor with the Nocturn?
As Traktor is not supported by Automap, the 'learn' button on the Nocturn will not learn parameters in Traktor. You'll need to create a Midi Client and use Traktor's own learn system to assign...

2008-10-02    Views: 11336   
article Why has the Cubase Automap template disappeared?
Originally there was a dedicated template for Cubase Automap. The latest version of the software replaces this with an 'Automap' client, which should be selected in Automap using Automap template...

2006-08-09    Views: 11190   
article How do I update the operating system (OS) on my ReMOTE LE?
1.36 is the latest version of the ReMOTE LE operating system (OS). You can see the OS version on your unit on the display when you turn it on. If the version number displayed is less than 1.36...

2007-01-31    Views: 11034   
article How many/which templates are included with the ReMOTE SL?
There are 32 factory preset Templates for soft synths, the list of which is shown below. These include many of the most popular plug-ins. Additional Templates will be uploaded to the website on a...

2006-02-03    Views: 10067   
article How to set the X-Station up to work with Reason.
Follow these steps to set the X-Station up to work with Reason (version 3 or later): 1. Connect the X-Station to your computer, turn it on and launch Reason. 2. In Reason go to the 'Control...

2005-08-22    Views: 9931   
article How to set up and control Ableton Live Automap with the SL MkII...
To set up Ableton Live Automap, carry out the following steps: 1. Make sure you have Ableton Live 5.2 or later. If you need to update Live then you can download the latest version from...

2009-05-08    Views: 9730   

Latest Articles

article I've not used these before, how can I get up and running with my Dicers in Serato Scratch Live 2.1?
Please make sure you've downloaded the necessary software: The Scratch Live 2.1 Official Release, (required for 'plug and play' integration of Dicer), is now available via the Serato.com...

2010-08-12    Views: 231   
article Where do I find the drivers for the Dicers?
Dicer is a class-compliant MIDI device. This means that it uses the computer's built-in drivers on both Mac and PC. No additional drivers are required.

2010-08-12    Views: 181   
article How do I set up browse and FX Mappings with My Dicer in Serato Scratch Live 2.1?
This video will explain how to assign control over browsing functions and FX in Serato

2010-08-12    Views: 194   
article I'm not getting LED feedback from my Dicers in Serato.
Please ensure you have downloaded the Official Release of Serato Scratch Live 2.1. In order to download the software, you must already be registered, with a username, password and profile. If...

2010-08-12    Views: 170   
article My Dicers aren’t working as they should be in Serato Scratch Live. I’ve checked the videos and nothing is mapped as advertised.
Please ensure you have downloaded the Official Release of Serato Scratch Live 2.1. In order to download the software, you must already be registered, with a username, password and profile. If...

2010-08-12    Views: 159   
article One Dicer is lit and is working, but the other one isn’t.
We recommend using some MIDI monitoring software to check the MIDI messages that are being sent by the Dicers. I use the following free aplications: For Windows - http://www.midiox.com/ For...

2010-08-12    Views: 149   
article My Dicers aren’t lighting up when I plug them in.

Are you connecting them via a hub? If so, please remove this and connect the Dicers directly to your USB port. If you are connecting them directly but are not lighting up in Serato Scratch Live...

2010-08-12    Views: 162   
article Nocturn does not appear in the control surfaces list in Live
If you install Automap before installing Ableton Live, the remote script needed for the Nocturn to appear in the control surface list in Live cannot be installed as the correct folder does not...

2010-08-05    Views: 349   
article How do I set up my Nocturn or Nocturn keyboard with the new Automap 3.5 and Live 8.1.3 integration?
Please follow the steps in this Tutorial to control Live 8 with the Nocturn and Nocturn Keyboard and Automap. Also the DAW Setup Guide pdf is attached to this article.

2010-07-13    Views: 1018   
article SL mkII forced OS update via MIDI
If the LCD screen on your SL mkII is showing 'Need MIDI OS' you will need to update the unit via Midi. Before getting started, download the sysex files attached to this article... NOTE : You...

2010-07-09    Views: 1077   
article How do I calibrate the pitch wheel, mod wheel and aftertouch on the Supernova II keyboard?
The following describes the calibration procedure for the pitch wheel, mod wheel and aftertouch on the Supernova II keyboard: Power on with */octave down/* pressed. Keep it pressed until the...

2010-07-07    Views: 424   
article How to get started with Dicer and Serato Scratch Live 2.1
The Scratch Live 2.1 Official Release, (required for 'plug and play' integration of Dicer), is now available via the Serato.com website. In order to download the software, you must already...

2010-07-01    Views: 2252   
article Where can I download drivers for Dicer?
Dicer is a class-compliant MIDI device. This means that it uses the computer's built-in drivers on both Mac and PC. No additional drivers are required.

2010-06-29    Views: 704   
article Why is my Launchpad freezing or glitching in Ableton?
This could be due to you having installed older drivers for the Launchpad. Please ensure you have downloaded the latest drivers from our website: http://www.novationmusic.com/support/launchpad/...

2010-06-08    Views: 1272   
article VIDEO: How can I assign Dicer's shift modes to control track navigation and FX in Serato Scratch Live?
The video below show you how to assign the shift modes on the Dicer to be able to navigate and load through the tracks in your library and crates and also shows you how to use the dicer to trigger...

2010-06-07    Views: 765   
article Can I use 2 pairs of Dicers with Serato Scratch Live?
No, Scratch Live will only recognise one pair (two individual controllers) of Dicers.

2010-06-10    Views: 892   


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