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Welcome to the Novation Answerbase!

Here you can search articles created by our Support Team for the information you are looking for by selecting your product from the list on the left-hand side of the page or by using the search box above. If you come across any terms you are unfamiliar with then you can look them up in our glossary. If you do not find the information you are after then please contact your local Novation distributor for your country. If you live in the UK, you can also contact us directly on:

Tel: +44 1494 462246
Fax: +44 1494 459920

Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.

Most Popular Articles

article Novation Product User Manuals
Misplaced your user guide? Or simply curious as to the detailed functionality of a specific unit? Download the user guide for the product of your choice from the Novation website: Visit website If...

2005-11-22    Views: 17600   
article A-Station, K-Station, V-Station, X-Station, Xio and KS Series patch compatibility
Single programs from these Novation synths are compatible with each other as shown in the table below:

2005-11-22    Views: 12621   
article Windows Error Code 10
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub...

2005-08-22    Views: 11768   
article Are there any more templates to download?
More templates for the ReMOTE are available for download on our website. If you would also like additional or replacement template labels, these can be ordered direct from novation by...

2005-10-10    Views: 11364   
article How can I control the Logic plug-ins using Automap?
The Logic plug-ins are not standard AU format plug-ins, therefore they will not work in conjunction with Automap. There is no way to control the Logic effect plug-ins however it is still possible...

2007-03-08    Views: 10971   
article How to setup software control in Ableton Live 4, 5, 6, 7 and 8 with the X Station
The template that comes with the X Station for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the X Station and make sure it is selected as the...

2005-08-22    Views: 10454   
article Using the ReMOTE with Ableton Live
The template that comes with the ReMOTE for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the ReMOTE and make sure it is selected as the MIDI...

2005-11-22    Views: 9956   
article Do I need to install drivers to use the ReMOTE SL?
The ReMOTE SL is a class-compliant MIDI device so it does not require its own drivers. It can use the MIDI drivers built in to Mac OSX (10.2.4 or higher) and Windows XP, XP X64, Vista and Vista...

2006-02-03    Views: 8277   
article How to set the X-Station up to work with Reason.
Follow these steps to set the X-Station up to work with Reason (version 3 or later): 1. Connect the X-Station to your computer, turn it on and launch Reason. 2. In Reason go to the 'Control...

2005-08-22    Views: 7873   
article The ReMOTE SL installer does not recognise Reason installed on my computer.
The following message may appear when running the ReMOTE SL installer: 'Unable to find a usable version of Reason. Automap will not be available. Do you wish to continue?' If you do have...

2006-12-08    Views: 7755   
article Why has the Cubase Automap template disappeared?
Originally there was a dedicated template for Cubase Automap. The latest version of the software replaces this with an 'Automap' template, which should be selected to control the Cubase mixer. You...

2006-08-09    Views: 7570   
article How do I update the operating system (OS) on my ReMOTE LE?
1.36 is the latest version of the ReMOTE LE operating system (OS). You can see the OS version on your unit on the display when you turn it on. If the version number displayed is less than 1.36...

2007-01-31    Views: 7566   
article MIDI data from the X-Station is getting recorded with latency in Cubase.
If MIDI notes are being recorded with latency try checking the 'Use system timestamp' box in the MIDI Port Setup page in Cubase 4 Device Setup (it is on the 'DirectMusic' page in Cubase SX2/3 -...

2005-08-22    Views: 7218   
article The ReMOTE SL in not working with template 39 (Logic Template)...
Follow these steps to ensure the ReMOTE SL is set up correctly with Logic: 1. Ensure that the file "ReMOTESL.bundle" is located in the following folder: HD/Library/Application Support/MIDI...

2007-02-22    Views: 6946   
article Where can I get spare parts for Novation products?
For all spares enquiries you should contact your local Novation distributor. Click here to find your local distributor.

2006-02-15    Views: 6911   
article How many/which templates are included with the ReMOTE SL?
There are 32 factory preset Templates for soft synths, the list of which is shown in the ReMOTE SL specifications. These include many of the most popular plug-ins. Additional Templates will be...

2006-02-03    Views: 6845   

Latest Articles

article 'Ableton is offline' is displayed on my Remote SL, SL Compact and SL MkII?
The Remote SL, SL Compact and SL MkII will display ‘Ableton is Offline’ on the Ableton template if you have not setup according to the DAW Setup Guide. Please follow the instructions in the...

2009-06-26    Views: 63   
article How do I assign the crossfader of the Zero SL MkII in Ableton Live?
Go into advance mode (when the 'automap' button is unlit), then select the Ableton template, press and hold the 'edit' button, then touch the crossfader until 'XFADER' appear, let go of the 'edit'...

2009-06-10    Views: 195   
article Why does template 39 display ‘Logic is Offline’ on my Remote SL and SL Compact?
The Remote SL and SL Compact will display ‘Logic is Offline’ on template 39 if you have not setup according to the DAW Setup Guide. Please follow the instructions in the DAW Setup Guide...

2009-05-29    Views: 306   
article Is Novation’s software 64 bit compatible?
Yes, all Novation software: V-station Bass Station Automap Novation USB Driver Novation FX Suite are all compatible with XP and Vista 64. Please make sure you download the latest...

2009-05-29    Views: 139   
article I am having problem authorising to Automap 3 Pro.
You can request 4 license files using your activation code. If you are trying to authorize a different bootup or a different computer, or you reinstall your OS on the same computer, the same...

2009-05-29    Views: 167   
article How do I setup my DAW/sequencer with my Nocturn, Remote SL, SL Compact and SL MkII?
The latest version of Automap will include a DAW Setup Guide (either from Help > Go to Startup View, or from the ‘Home’ icon). Please find the DAW/sequencer of your choice and the select the...

2009-05-29    Views: 348   
article What is the difference between using Logic Automap (template 39) and Logic HUI (template 38 with the Automap Server) on the SL and SL Compact?
The HUI mode in the Automap Server was originally introduce for Nocturn users, because the Nocturn do not have templates system like the SL, and there was no way of controlling DAW such as Logic...

2009-05-29    Views: 329   
article How do I navigate the templates on the SL MkII?
The SLMkII has two main Modes of operation: ‘Automap Mode’ and ‘Advanced Mode’. These are both accessed via the main ‘Automap’ button. When the Automap button is lit, this will...

2009-05-15    Views: 357   
article How do I control Reason after setting up the Remote SL and Remote SL Compact with the Reason template?
Once you have set up your SL according to the DAW setup guide, the Reason template (template 37) the Reason template should connect automatically and will do so each time you subsequently launch...

2009-05-15    Views: 410   
article How do I turn off touch sensitivity of the SL MkII?
If you press the 'global' button once, then touch/press the 1st encoder/button on the left side of the SL MkII, which correspond to 'Option'. Once you're in the Option menu, you can turn off...

2009-05-08    Views: 247   
article How to set up and control Ableton Live Automap with the SL MkII...
To set up Ableton Live Automap, carry out the following steps: 1. Make sure you have Ableton Live 5.2 or later. If you need to update Live then you can download the latest version from...

2009-05-08    Views: 882   
article I just bought the SL MkII, should I download the latest Automap installer from the Novation website?
Yes, it is always recommended that you download the latest Automap installer from the Novation website (rather than using the disc that came in the box) as it will ensure that you have the latest...

2009-05-08    Views: 367   
article How can I force my ZeRO SL to update via MIDI?
PLEASE NOTE: It is highly unlikely that you will ever need to do this unless you have been instructed to do so by a member of Novation Technical Support. On the ReMOTE ZeRO SL, it is possible...

2009-04-21    Views: 338   
article How can I force my SL to update via MIDI?
PLEASE NOTE: It is highly unlikely that you will ever need to do this unless you have been instructed to do so by a member of Novation Technical Support. On the ReMOTE SL, it is possible to...

2009-04-21    Views: 437   
article How can I force my SL Compact to update via MIDI?
PLEASE NOTE: It is highly unlikely that you will ever need to do this unless you have been instructed to do so by a member of Novation Technical Support. On the SL Compact, it is possible to...

2009-04-21    Views: 231   
article After wrapping my plug-ins in Automap plug-in manager, they do not show up in Cubase...
Sometimes, if two plug-ins have similar names, Cubase assumes that the plug-in files are duplicates and only scans one of them, thus leaving the other one out. The way to get your automap...

2009-04-20    Views: 469   


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