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Main Index
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Welcome to the Novation Answerbase!
Here you can search articles created by our
Support Team for the information you are looking for by selecting your
product from the list on the left-hand side of the page or by using the
search box above. If you come across any terms you are unfamiliar with
then you can look them up in our
glossary.
If you do not find the information you are after then please contact your local
Novation distributor for your country. If you live in the UK, you can also contact us directly on:
Tel: +44 1494 462246
Fax: +44 1494 459920
Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.
Most Popular Articles

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Novation Product User Manuals
Misplaced your user guide? Or simply curious as to the detailed functionality of a specific unit? Download the user guide for the product of your choice from the Novation website: Visit website If...
2005-11-22
Views: 26860
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How can I control the Logic plug-ins using Automap?
Logic 9.0.1 and later allows full control of Logic's native FX and instrument plugins through Automap with no setup required.
For versions of Logic earlier than 9.0.1 see below:
The Logic...
2007-03-08
Views: 20313
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Are there any more templates to download?
More templates for the ReMOTE are available for download on our website. If you would also like additional or replacement
template labels, these can be ordered direct from novation by
contacting...
2005-10-10
Views: 17009
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Do I need to install drivers to use the ReMOTE SL?
The ReMOTE SL is a class-compliant MIDI device so it does not require its own drivers. It can use the MIDI drivers built in to Mac OSX (10.2.4 or higher) and Windows XP, XP X64, Vista and Vista...
2006-02-03
Views: 16182
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Windows Error Code 10
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub...
2005-08-22
Views: 13621
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Using the ReMOTE with Ableton Live
The template that comes with the ReMOTE for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the ReMOTE and make sure it is selected as the MIDI...
2005-11-22
Views: 13053
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I can't use the Reason Automap template on my ReMOTE SL
Since control of Automap now happens via Automap, there is no need to use the Reason Automap template. If however, you would like to use the old method of controlling Reason through the Reason...
2006-12-08
Views: 12203
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How to setup Traktor with the Nocturn?
As Traktor is not supported by Automap, the 'learn' button on the Nocturn will not learn parameters in Traktor. You'll need to create a Midi Client and use Traktor's own learn system to assign...
2008-10-02
Views: 11422
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Why has the Cubase Automap template disappeared?
Originally there was a dedicated template for Cubase Automap. The latest version of the software replaces this with an 'Automap' client, which should be selected in Automap using Automap template...
2006-08-09
Views: 11231
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How to set the X-Station up to work with Reason.
Follow these steps to set the X-Station up to work with Reason (version 3 or later):
1. Connect the X-Station to your computer, turn it on and launch Reason.
2. In Reason go to the 'Control...
2005-08-22
Views: 9960
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Latest Articles

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Where do I find the drivers for the Dicers?
Dicer is a class-compliant MIDI device. This means that it uses the computer's built-in drivers on both Mac and PC. No additional drivers are required.
2010-08-12
Views: 220
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I'm not getting LED feedback from my Dicers in Serato.
Please ensure you have downloaded the Official Release of Serato Scratch Live 2.1.
In order to download the software, you must already be registered, with a username, password and profile.
If...
2010-08-12
Views: 206
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My Dicers aren’t lighting up when I plug them in.
Are you connecting them via a hub? If so, please remove this and connect the Dicers directly to your USB port.
If you are connecting them directly but are not lighting up in Serato Scratch Live...
2010-08-12
Views: 201
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SL mkII forced OS update via MIDI
If the LCD screen on your SL mkII is showing 'Need MIDI OS' you will need to update the unit via Midi. Before getting started, download the sysex files attached to this article...
NOTE : You...
2010-07-09
Views: 1128
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Where can I download drivers for Dicer?
Dicer is a class-compliant MIDI device. This means that it uses the computer's built-in drivers on both Mac and PC. No additional drivers are required.
2010-06-29
Views: 731
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Why is my Launchpad freezing or glitching in Ableton?
This could be due to you having installed older drivers for the Launchpad. Please ensure you have downloaded the latest drivers from our website:
http://www.novationmusic.com/support/launchpad/...
2010-06-08
Views: 1312
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